How can care be developed with the help of digital technology when the employees are allowed to decide for themselves? DigitalWell Arena hopes to be able to answer that after a large workshop.
Almost 90 people who work in the area of care quality in Region Värmland gathered in a well-filled conference room at the Central Hospital in Karlstad on Monday. There they were sent around on a loop with 14 stations, all of which contained a challenge in how care can be improved with the help of digital technology.
"How can we increase pharmacists' participation in the care chain using digital opportunities?" is an example of how a challenge was formulated.
Åsa Magnil, Tove Tevell, Marika Svalstedt and Rune Solhaug were one of the many groups that collaborated in the workshop.
- It is good that many different units work together on each other's problems, said pharmacist Tove Tevell, who believes that many parts of her work at the pharmaceutical unit will be digitized.
Rune Solhaug, unit manager at the Clinical Training Centre, thinks that the commitment to the subject is great.
- And many people see great potential with digitization, both from the management and staff's side.
He thinks it goes without saying that the staff are involved in the process of creating new working methods:
- I think that innovation in healthcare is completely dependent on those who work close to the patients.
The 14 challenges that had to be decided upon had been worked out in an open forum, arranged by Lena Gjevert, area manager for care quality. The ambition was initially to find the employees' heart issues, but after a meeting with DigitalWell Arena's process manager, 14 proposals were selected that could be put a digital filter on for Monday's workshop.
- But we have at least as many more, which were not digital, that we will also continue to work with, says Lena Gjevert.
After all employees had given suggestions for working methods connected to the challenge areas, they had to put a small sticky note there if they thought the issue was a priority, and write their name there if they wanted to continue working on the challenge.
- It was fun that so many people showed interest in working further with the questions, says Lena Gjevert.
Marika Martin in conversation with Lena Gjevert.
DigitalWell Arena's team will now go through the material in order to hopefully create several new innovation cases to work on.
- Many have shown interest in getting involved after the workshop and that says something about these challenges; they are highly relevant and important to the employees. Now we look forward to the next step in this process, says Marika Martin, process development designer at Compare, and the one who held the workshop together with Johan Håkansson, intern at Compare.
The workshop was a result of a collaboration within the DigitalWell Arena, where Region Värmland together with Experio Lab and DigitalWell planned a full day together with the area of care quality to tackle these challenges.
